Resume

Charles Mynard – Technical Program Manager

Professional Experience

AT&T
May 2018 – Present, Dallas, TX

• Currently leading multiple, concurrent transformation projects
  Serving as Lead Technical Program Manager in AT&T’s Chief Information Office, responsible for migrating software systems from DB2 to PostgreSQL, CMOD to an internal solution, and Snowflake to custom scripts. These initiatives align AT&T’s software footprint with modern, open-source alternatives, contributing to anticipated cost savings.

• Conceptualized and led AT&T’s Software License Reduction Program
  As a Senior Software Project Manager, audited thousands of servers to optimize licensed software use and identify opportunities for migration to open-source alternatives. This program influenced AT&T's future software licensing structure and procurement processes, achieving significant annual cost savings.

• Professional Scrum Master for AT&T’s Cloud Modernization Team
  Managed third-party contractors for seamless application migration to the Azure Cloud solution. Demonstrated strong project management, teamwork, and communication skills to drive success in a complex, cross-functional environment.

• Scrum Master for migration of over 1,000 mission-critical APIs
  Led the transition to the Mulesoft Integration Gateway, skillfully managing multiple international teams and navigating technical and cultural complexities. Supported AT&T’s transition to cloud-based data centers and services in a highly matrixed environment.

• Supervised the development of AT&T's Work Flow Enhancement Engine Coaching and Scoring Tool
  As Scrum Master, managed a team of 11 developers, implementing SAFe 5.0 methodologies to streamline project delivery, resulting in annual savings and improved customer service experience.

Additional Experience

• Coastal Conservation Association, Dallas Chapter – Executive Board
  Experience with non-profit organizations, sponsor procurement, and fundraising events.

• Vickery Place Neighborhood Association (501(c)(3)), President
  Elected to help modernize historic district fundraising, email campaigns, and website design while reducing costs and increasing deliverability. Generated engagement data to drive higher-value donations and sponsorships.

• Chuck-Builds.com
  Creator of a site dedicated to tech projects and automation, providing in-depth tutorials on server management, networking, and software configuration. Demonstrates expertise in creating cost-effective solutions, aligning with technical workplace demands for project planning, systems optimization, and end-user education.

Education

• Auburn University, Harbert College of Business, Auburn, AL
  Master of Business Administration, Information Systems Management
  Graduate Certificate in Information Systems Management

• The University of Georgia, Terry College of Business, Athens, GA
  Bachelor of Business Administration, Management Information Systems

Skills

• Technical Proficiencies: Java, HTML, CSS, Javascript, SQL, YAML, GO, Python, Handlebars
• Tools and Platforms: Excel, PowerBI, Jira, Azure DevOps, Business Case Modeling
• Certifications: Lean Six Sigma Yellow Belt, CourseEra Intro to Big Data, Lynda Learning R, SQL Essentials, Tableau 9 Essentials, Microsoft Office Specialist Certification

For more details, visit www.charlesmynard.com.