Resume

Charles Mynard – Technical Program Manager

Professional Experience

AT&T
May 2018 – Present, Dallas, TX

• Leading multiple, concurrent transformation projects
  Serving as Lead Technical Program Manager in AT&T’s Chief Information Office, overseeing the migration from DB2 to PostgreSQL, IBM CMOD to an internal solution, and Snowflake to custom scripts. These initiatives reduced reliance on legacy systems, resulting in $20M in annual cost savings through modern, open-source solutions.

• Conceptualized and directed AT&T’s Software License Reduction Program
  As a Senior Software Project Manager, audited tens of thousands of servers to optimize software licensing, identifying opportunities for open-source alternatives. This reshaped AT&T’s licensing structure, achieving $100M in annual cost savings.

• Professional Scrum Master for AT&T’s Cloud Modernization Team
  Managed third-party contractors to ensure seamless Azure Cloud migration. Fostered collaboration across diverse teams to deliver projects ahead of schedule with minimal disruptions.

• Orchestrated migration of over 1,000 mission-critical APIs
  Directed the transition to the Mulesoft Integration Gateway, managing international teams and navigating technical and cultural complexities. Supported AT&T’s migration to cloud-based data centers and services.

• Supervised the development of AT&T's Workflow Enhancement Engine Coaching and Scoring Tool
  As Scrum Master, led a team of 11 developers, implementing SAFe 5.0 Agile methodologies to streamline project delivery, resulting in $20M in annual savings and improved customer service experiences.

• Participated in AT&T’s Technology Development Program
  Delivered trials and demonstrations for the Material Management End-to-End Visibility Tool, training thousands of technicians and managers nationwide, and saving $46M through innovative features.
  Generated detailed cost reports and enhanced quality assurance practices, reducing duplicate estimates and achieving $10M in additional savings.

Additional Experience

• Coastal Conservation Association, Dallas Chapter – Executive Board
  Leveraged project management expertise to lead sponsor procurement and fundraising efforts for marine conservation. Increased sponsorships and donor engagement through data-driven decision-making.

• Vickery Place Neighborhood Association (501(c)(3)), President
  Elected to modernize fundraising strategies, email campaigns, and website design. Improved engagement data collection to secure higher-value donations and sponsorships.

• Chuck-Builds
  Creator of a platform dedicated to tech projects and automation, offering detailed tutorials on system administration, networking, and software configuration. Demonstrates expertise in cost-effective solutions for project planning and end-user education.

Education

• Auburn University, Harbert College of Business, Auburn, AL
  Master of Business Administration, Information Systems Management
  Graduate Certificate in Information Systems Management

• The University of Georgia, Terry College of Business, Athens, GA
  Bachelor of Business Administration, Management Information Systems

Skills

• Team and Project Management: Managing diverse remote teams across global locations
• Technical Proficiencies: SQL, Python, YAML, Java, GO, Handlebars
• Tools and Platforms: Excel, PowerBI, Jira, Azure DevOps, Tableau, Business Case Modeling
• Certifications: Lean Six Sigma Yellow Belt, SQL Essentials, R Programming, PowerBI, Tableau, Microsoft Office Specialist